We are still there for you

Dear customers and partners,

the coronavirus is presenting major challenges for us as a society. In these times it is essential that we work together to slow down the spread of the virus. The health and safety of our customers, partners, employees and fellow human beings is our utmost priority. We are adapting to new conditions and developing agile solutions so that we can continue to be a reliable partner, to maintain our production despite restrictions and to meet delivery dates to the best of our ability.

Cost increases due to a shortage of raw materials and delivery delays will not currently affect you. As a reliable partner, we will cover additional costs incurred and retain our pricing structure.

At the same time, we will do everything in our power to ensure the safety of our employees. In this, we are guided by the recommendations and requirements of the Federal Office of Public Health and our neighbouring countries. The majority of our employees are already working from home and all necessary safety and hygiene measures have been taken for those employees working in production and those who continue to work at our Basel location. Our motivation and commitment to answering your enquiries and taking orders continues as before and we are available with our full service as usual via email, video conference or phone.

You can discover our new products and highlights easily and conveniently online on our website: www.regent.ch/en/highlights/ or arrange an online presentation with your sales contact. If you do not yet have an allocated sales contact, you can reach us via the contact form on our website. An advisor from your region will be happy to get in touch with you.

We have closed our showrooms in Basel, Zürich, Lausanne and Düsseldorf until further notice for your safety and for the safety of our employees.

We ask for your understanding in the coming weeks and would like to thank you for your trust and support. We assure you that we are doing everything we can to provide you with the best possible service and to support you as a reliable partner in these extraordinary times.

Best regards and keep well,

Your Regent Lighting Team

Basel, March 18, 2020