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Customer Service

Reachability


Monday to Friday

from 08h00 to 11h00
from 14h00 to 16h00

Our services

altTextADMINISTRATIVE SERVICES

To ensure you can keep a close eye on your account, we handle/provide
 

  • credit notes of all kinds
  • corrections to invoices & changes to orders 
  • quality-assured sales administration
altTextHELP DESK

Your competent point of contact for all issues related to Customer Service 
 

  • complaints, returned goods & repairs
  • support is provided in German, French, Italian and English
  • point of contact for constructive feedback on products & services
altTextTECHNICAL SERVICE

When know-how and sound craftsmanship are required
 

  • coordinated handling of complaints on site
  • services
  • quality assurance
altTextRETURNED GOODS & REPAIR SERVICE

For the uncomplicated return of goods
 

  • collection and inspection of all returned items
  • efficient processing of repair jobs
  • quality assurance of products is maintained